Return to FAQ Index What are our payment methods? Visa MasterCard Discover American Express PayPal account Charges on my card that I do not recognize.
Log into your account and access your dashboard. Click on the "My Orders" link so you can look at your order history and get the chance to compare it with your credit card statement. You may also contact our Customer Service Department for any assistance.
How can I get a copy of my invoice?
Contact our Customer Service Staff and we will gladly email you a copy of your invoice.
When will my account be credited after a credit memo?
Your account will be credited 7-15 days after the credit memo is issued.
When will my credit card be charged?
Your credit card will it be charged as soon as the order takes place?
How does our Price Match Guarantee work?
If you find a better price at another online retailer we will meet or beat that price upon proof that the price has been valid for more than 30 days. If the reference price that you provide has been subjected to a promotion by the seller, we will not honor the price match. Please provide us with a written confirmation or a link to the suggested price. Simply save the web page URL, call 1-888-444-6741 and refer our customer service representative to the suggested price URL. Please contact Customer Service before you place your order so we can make any necessary adjustments to your order price ***